Basic marketing research : customer insights and managerial action / Tom J. Brown, Tracy A. Suter, and Gilbert A. Churchill Jr.
Material type:
TextPublication details: Boston, Massachusetts : Cengage Learning, c2020.Edition: Ninth editionDescription: xviii, 348 pages : illustrations ; 28 cmISBN: - 9789814878043
- HF 5415.2 B67 2020
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Cavite State University - CCAT Campus | Book | GCS | CIR HF 5415.2 B67 2020 (Browse shelf(Opens below)) | 1 copy | Available | R0012572 |
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| CIR HF 5382.5.U5 H47 1996 Career guidance and counselling through the life span : systematic approaches / | CIR HF 5382.7 K63 1984 International jobs : where they are how to get them : a handbook for over 500 career opportunities around the world / | CIR HF 5415.2 B46 2018 Marketing research : planning, process, practice / | CIR HF 5415.2 B67 2020 Basic marketing research : customer insights and managerial action / | CIR HF 5415.2 B87 2001 Marketing Research / | CIR HF 5415.2 F67 2003 Internet marketing intelligence : research tools, techniques, and resources | CIR HF 5415.3 Sc35 2012 Consumer behavior / |
Includes index.
BRIEF CONTENTS.
Part I: INTRODUCTION TO MARKETING RESEARCH AND PROBLEM DEFINITION.
1. The Role of Marketing Research.
2. The Research Process and Ethical Concerns.
3. Problem Formulation.
4. Exploratory Research.
Part II: Working with Existing Information to Solve Problems.
5. Decision Support Systems: Introduction.
6. Decision Support Systems: Working with "Big Data".
7. Using External Secondary Data.
Part III: COLLECTING PRIMARY DATA TO SOLVE PROBLEMS.
8. Conducting Causal Research.
9. Collecting Descriptive Primary Data.
10. Collecting Data by Observation.
11. Collecting Data by Communication.
12. Asking Good Questions.
13. Designing the Data Collection Form for Communication Data.
14. Developing the Sampling Plan.
15. Data Collection: Types of Error and Response Rate Calculation.
Part IV: ANALYZING DATA.
16. Data Preparation for Analysis.
17. Analysis and Interpretation: Individual Variables Independently.
18. Analysis and Interpretation: Multiple Variables Simultaneously.
Part IV: REPORTING THE RESULTS.
19. The Oral Research Presentation.
20. The Written Research Report.
Appendix.
Endnotes.
Glossary.
Index.
In English text.
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