The workplace environment, employees' retention, and performance : a focus on non-voiced BPO employees for an enhance staff development program (SDP) /
Eunice Rain E. De Jesus, Hillard D. Noveno, Noemie E. Villamor.
- Rosario, Cavite : Cavite State University-CCAT Campus, 2023.
- xi, 147 leaves : illustrations ; 28 cm
Undergraduate Thesis (BSBM) -- Cavite State University-CCAT Campus, 2023.
Includes bibliographical references and appendices.
In English text
Call centers -- Employees -- Philippines. Business process outsourcing -- Philippines. Employee retention -- Philippines. Work environment -- Philippines. Personnel management -- Philippines.