Belanio, Erika C., author.

A comparative study of customer satisfaction level towards customer service quality of SM Supermarket and Robinson Supermarket in selected municipalities of Cavite / Erika C. Belanio, Kaye C. Endaya, Gabriel G. Navarro - Rosario, Cavite : Cavite State University-CCAT Campus, 2023. - xiv, 91 leaves : illustrations ; 28 cm

Undergraduate Thesis (BSBM) -- Cavite State University-CCAT Campus, 2023.

Includes bibliographical references and appendices.


In English text


Customer satisfaction -- Philippines -- Cavite.
Supermarkets -- Customer service -- Philippines.
SM Supermarket (Philippines) -- Customer service.
Robinson Supermarket (Philippines) -- Customer service.
Retail trade -- Service quality -- Philippines -- Cavite.

UM HF 5429.215 / B45 2023