TY - BOOK AU - Rosliza Md Zani, author. AU - TI - Operations management SN - 978-967-2113-02-7 AV - HD31 R67 2018 PY - 2018/// CY - Malaysia PB - Oxford Publishing (Malaysia) KW - Industrial management KW - Textbooks KW - Production management N1 - Includes bibliographical references and index; 1 - Introduction to operations management and productivity 2 - Operations strategy and competitiveness 3 - product design 4 - Sustainability 5 - Process strategy 6 - Location decisions 7 - Layout decisions 8 - Project management 9 - work measurement 10 - Capacity and aggregate planning 11 - Supply chain management 12 - Inventory management 13 - Quality management 14 - Maintenance N2 - This is an introductory book on operations management catered for diploma and degree students. Written in an accessible and engaging manner by experienced educators, this book covers the fundamentals in 14 comprehensive chapters. These chapters explore and expand on the key topics of operations management and productivity, operations strategy and competitiveness, product design, sustainability , process strategies, location decision, layout decision, project management, work measurement, capacity and aggregate planning, supply chain management, inventory management, quality management, and maintenance. All chapters are summed up with a summary, glossy of key terms and list of references to consolidate the students' understanding of topic coverage. Additionally, the chapters also provide various short- answer questions and calculation exercise with the final answer to test and reinforce the students' mastery of the topics ER -