A comparative study of customer satisfaction level towards customer service quality of SM Supermarket and Robinson Supermarket in selected municipalities of Cavite / (Record no. 4616)

MARC details
000 -LEADER
fixed length control field 01561nam a22003137a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260122205047.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 260122b ||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Language of cataloging English.
Transcribing agency CvSU-CCAT Campus Library.
Description conventions rda.
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number UM HF 5429.215
Item number B45 2023
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Belanio, Erika C., author.
9 (RLIN) 18231
245 ## - TITLE STATEMENT
Title A comparative study of customer satisfaction level towards customer service quality of SM Supermarket and Robinson Supermarket in selected municipalities of Cavite /
Statement of responsibility, etc. Erika C. Belanio, Kaye C. Endaya, Gabriel G. Navarro
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Rosario, Cavite :
Name of publisher, distributor, etc. Cavite State University-CCAT Campus,
Date of publication, distribution, etc. 2023.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 91 leaves :
Other physical details illustrations ;
Dimensions 28 cm
500 ## - GENERAL NOTE
General note Undergraduate Thesis (BSBM) -- Cavite State University-CCAT Campus, 2023.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and appendices.
546 ## - LANGUAGE NOTE
Language note In English text
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer satisfaction -- Philippines -- Cavite.
9 (RLIN) 17622
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Supermarkets -- Customer service -- Philippines.
9 (RLIN) 18232
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element SM Supermarket (Philippines) -- Customer service.
9 (RLIN) 18233
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Robinson Supermarket (Philippines) -- Customer service.
9 (RLIN) 18234
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Retail trade -- Service quality -- Philippines -- Cavite.
9 (RLIN) 18235
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Endaya, Kaye C., author.
9 (RLIN) 18236
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Navarro, Gabriel G., author.
9 (RLIN) 18237
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Abad, Juvie B., adviser.
9 (RLIN) 6672
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Ambas, Arman M., technical critic.
9 (RLIN) 6668
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Thesis/Manuscripts/Dissertations
Classification part HF 5429.215 B45 2023
Call number prefix UM
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Coded location qualifier Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     Thesis/Manuscript/Dissertation Cavite State University - CCAT Campus Cavite State University - CCAT Campus TH 09/24/2025 UM   UM HF 5429.215 B45 2023 T0005469 01/22/2026 1 01/22/2026 Thesis/Manuscripts/Dissertations