Understanding the job migration of voice based BPO employees in selected areas of Cavite : a basis for strategy implementation /

Briones, Ma. Romafe R., author.

Understanding the job migration of voice based BPO employees in selected areas of Cavite : a basis for strategy implementation / Ma. Romafe R. Briones, Janima T. Hadji Ali, Karla Jean P. Ricalde. - Rosario, Cavite : Cavite State University-CCAT Campus, 2023. - xi, 71 leaves : illustrations ; 28 cm

Undergraduate Thesis (BSBA) -- Cavite State University-CCAT Campus, 2023.

Includes bibliographical references and appendices.


In English text


Business process outsourcing -- Employees -- Turn-over.
Employee retention.
Labor mobility.
Call center agents.
Cavite (Philippines).

UM HD 5856.P6 / B75 2023