The workplace environment, employees' retention, and performance : a focus on non-voiced BPO employees for an enhance staff development program (SDP) /

De Jesus, Eunice Rain E., author.

The workplace environment, employees' retention, and performance : a focus on non-voiced BPO employees for an enhance staff development program (SDP) / Eunice Rain E. De Jesus, Hillard D. Noveno, Noemie E. Villamor. - Rosario, Cavite : Cavite State University-CCAT Campus, 2023. - xi, 147 leaves : illustrations ; 28 cm

Undergraduate Thesis (BSBM) -- Cavite State University-CCAT Campus, 2023.

Includes bibliographical references and appendices.


In English text


Call centers -- Employees -- Philippines.
Business process outsourcing -- Philippines.
Employee retention -- Philippines.
Work environment -- Philippines.
Personnel management -- Philippines.

UM HF 5549.5.R3 / D45 2023