English for business communication /

Chan, Mable, author.

English for business communication / Mable Chan. - Abingdon, Oxon ; New York, New York : Routledge, c2020. - x, 235 pages : illustrations ; 25 cm. - (Routledge applied English language introductions) .

Includes bibliographical references and index.

Written and spoken communication in the workplace -- Features of business communication -- Email and emerging social media for different communicative purposes -- Conveying negative goodwill messages -- Persuasive messages : sales correspondence and job applications -- Persuasive messages : enquiry and invitation messages -- Formal business reports/proposals -- Making oral presentations -- Socialization -- Business meetings and negotiations -- Employment and appraisal interviews

"This textbook provides a comprehensive introduction for students and professionals who are studying English for business or workplace communication and covers both spoken and written English. Based on up-to-date research in business communication and incorporating an international range of real-world authentic texts, this book deals with the realities of communication in business today."--Provided by publisher


In English text.

9781138481688


English language.--Business English.
Business writing.

PE 1479.B87 / C43 2020