000			04088nam a22003137a 4500
003			OSt
005			20240418044208.0
008			240418b ||||| |||| 00| 0 eng d
040			_bEnglish. _cCvSU-CCAT Campus Library. _erda.
050			_aUM LB 2368 _bL36 2015
100			_aLanciso, Ahmer V., author. _911204
245			_aAssessment of satisfaction level of Cavite State University - Rosario students on campus canteen / _cAhmer V. Lanciso, Suzanne E. Vicedo, and Sharmaine A. Vitobina.
260			_aRosario, Cavite : _bCavite State University-CCAT Campus, _c2015.
300			_axiii, 82 leaves : _billustrations ; _c28 cm
500			_aAn Undergraduate Thesis (BSBM) -- Cavite State University-CCAT Campus, 2015.
504			_aIncludes bibliographical references and appendices.
520			_aLANCISO, AHMER V., VICEDO, SUZANNE E. AND VITOBINA, SHARMAINE A. Assessment of Satisfaction Level of Cavite State University Rosario Students on Campus Canteen. Undergraduate Thesis. Bachelor of Science in Business Management major in Marketing Management. Cavite State University, Rosario, Cavite. April 2015. Adviser: Mrs. Lorna B. Moncada. The study was conducted from October 2014 to February 2015 in Cavite State University Rosario, to assess the satisfaction level of Cavite State University - Rosario students on campus canteen. Specifically, the study attempted to determine the following: 1) the profile of the respondents in terms of sex, allowance, and allocated budget of the student on the foods in the canteen; 2) the opinions and perception of the students in the canteen in terms of food, service of the staff, facilities, and prices; 3) the aspects that the students enjoyed and the things they did not enjoy at the university canteen; and 4) the suggestions of the students for the improvement of the menu or dining experience at the university canteen. Survey and interview were done to gather data with the used of random sampling. Three hundred fifty-eight (358) students of Cavite State University - Rosario were the participants of the study which is computed through the use of slovin's formula because the researchers has lack of information about the students' profile. Based on the data gathered, majority of the students has a minimum allowance everyday of 94-115 pesos but their budget on food is ranging from 46-61 pesos which shows that the budget of the students on their food has a big part on their allowance. In line with this, the students must be very satisfied in terms of the service of the staff, foods, facilities and price. However, the result of the gathered data reveal that in terms of food the students were satisfied but they were somehow satisfied with the food safety of the canteen on how they protect the food from dirt or insects as they display it on the counter. Regarding to the service of the staff it shows that the students were satisfied on it but they have some concerns with the attitudes of the staff. In the satisfaction of the students on the facilities, it shows that the students were satisfied on its criteria such as food preparation, waste disposal, number of chairs and tables and arrangement of chairs and tables but with regards to the ventilation in the canteen it shows that the students were unsatisfied. However, with regards to the price it shows that the students were very unsatisfied on its criteria such as affordability of food items, pricing of food based on its quality and providing quality food at lowest cost.
546			_aIn English text.
650			_aBasic education -- CvSU CCAT Campus. _911205
650			_aCollege students -- Attitude. _911206
650			_aCanteen service quality. _911207
650			_aCvSU-CCAT Campus -- Student satisfaction. _911208
700			_aVicedo, Suzanne E., author. _911209
700			_aVitobina, Sharmaine A., author. _911210
700			_aMoncada, Lorna B., adviser. _910225
700			_aVentura, Elizabeth A., technical critic. _910099
942			_2lcc _cT/M/D _hLB 2368 L36 2015 _kUM
999			_c3143 _d3143