Operations management /
William J. Stevenson
- Thirteenth edition.
- New York, New York : McGraw-Hill Education, c2018.
- xxxi, 890 pages : illustrations ; 26 cm.
Includes indexes.
Chapter 1 : Introduction to operations management Chapter 2 : Competitiveness, strategy, and productivity Chapter 3 : Forecasting Chapter 4 : Product and service design Chapter 5 : Strategic capacity planning for products and services Chapter 6 : Process selection and facility layout Chapter 7 : Work design and measurement Chapter 8 : Location planning and analysis Chapter 9 : Management of quality Chapter 10 : Quality control Chapter 11 : Aggregate planning and master scheduling Chapter 12 : MRP and ERP Chapter 13 : Inventory management Chapter 14 : JIT and lean operations Chapter 15 : Supply chain management Chapter 16 : Scheduling Chapter 17 : Project management Chapter 18 : Management of waiting lines Chapter 19 : Linear programming