TY - BOOK AU - LaForge, Raymond W., author. AU - Avila, Ramon A., author. AU - Schwepker, Charles H., author. AU - Williams, Michael R., author. TI - Professional salesmanship SN - 9789719807179 (reprint) AV - CIR HF 5438 P76 2017 PY - 2017/// CY - [Singapore]; Manila, Philippines PB - Cengage Learning; C & E Publishing, Inc. KW - Sales personnel KW - Salesmen and salesmanship N1 - Chapter 1 : Building trust and sales ethics Chapter 2 : Understanding buyers Chapter 3 : Strategic prospecting and preparing for sales dialogue Chapter 4 : Planning sales dialogues and presentations Chapter 5 : Sales dialogue : creating and communicating value Chapter 6 : Addressing concerns and earning commitment Chapter 7 : Adding value : self-leadership and teamwork ER -