TY - BOOK AU - Peters, Thomas J., AU - Waterman, Robert H TI - In search of excellence: : lessons from America's best-run companies / SN - 0060150424 AV - CIR HD 70.U5 P48 1982 PY - 1982/// CY - New York : PB - Harper & Row, KW - Industrial management KW - United States KW - Leadership KW - Organization KW - Organization and Administration N1 - Includes bibliographical references and index; pt. I. The saving remnant. Successful American companies -- pt. II. Toward new theory. The rational model -- Man waiting for motivation -- pt. III. Back to basics. Managing ambiguity and paradox -- A bias for action -- Close to the customer -- Autonomy and entrepreneurship -- Productivity through people -- Hands-on, value-driven -- Stick to the knitting -- Simple form, lean staff -- Simultaneous loose-tight properties N2 - Discusses eight basic practices characteristic of successfully managed companies ER -