Szmigin, Isabelle, author.

Consumer behaviour / Isabelle Szmigin and Maria Piacentini. - Third edition. - Oxford, United Kingdom : Oxford University Press, c2022. - xxx, 582 pages : color illustrations ; 25 cm

Includes bibliographical references and index.

Part I : Perspectives on consumption
Chapter 1 : A Context for understanding consumption

Part II : The micro-view of consumption
Chapter 2 : Decision-making and involvement
Chapter 3 : Learning and memory
Chapter 4 : Perceptual process
Chapter 5 : Attitude theory and behavior change
Chapter 6 : Personality, self, and motivation

PART III : The Macro-view of consumptionm
Chapter 7 : Groups, social processes, and communications
Chapter 8 : Culture
Chapter 9 : Patterns of buyer behavior

PART IV : Where are we going?
Chapter 10 : The digital consumer
Chapter 11 : Sustainability and the consumer
Chapter 12 : Future trends in consumer behaviour

Glossary
Index


In English text.

9780198862567


Consumer behavior.
Consumers--Research.

CIR HF 5415.32 / S95 2022