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  <titleInfo>
    <title>Front desk operation</title>
  </titleInfo>
  <name type="personal">
    <namePart>Paraiso, Mark Angelo Q., author.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">Sta. Cruz, Manila</placeTerm>
    </place>
    <publisher>Edric Publishing House</publisher>
    <dateIssued>c2022</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <language>
    <languageTerm authority="iso639-2b" type="code">Eng</languageTerm>
  </language>
  <language>
    <languageTerm authority="iso639-2b" type="code">lis</languageTerm>
  </language>
  <language>
    <languageTerm authority="iso639-2b" type="code">h.</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>91 pages : illustrations ; 25 cm</extent>
  </physicalDescription>
  <tableOfContents>Chapter 1 : The hotel front office and its organization /
Chapter 2 : The hotel guest room
Chapter 3 : Interdepartmental communication
Chapter 4 : The reservations department
Chapter 5 : The procedure of guest registration and departure
Chapter 6 : Guest accounting
Chapter 7 : Night audit
Chapter 8 : Guest service
Chapter 9 : Hotel industry trends in guest service
Chapter 10 : Simulation activity
Chapter 11 : Hotel term dictionary
References
About the author</tableOfContents>
  <note type="statement of responsibility">Mark Angelo Q. Paraiso and Angelie Marie L. Vizconde.</note>
  <note>Includes bibliographical references.</note>
  <note>13152 c.1; 13153 c.2; 13154 c.3; 13155 c.4</note>
  <note>In English text.</note>
  <subject>
    <topic>Hotel front desk personnel</topic>
  </subject>
  <subject>
    <topic>Hotel management</topic>
  </subject>
  <classification authority="lcc">F TX 911.3.F75 P37 2022</classification>
  <identifier type="isbn">9786218179882</identifier>
  <recordInfo>
    <recordContentSource authority="marcorg">CvSU-CCAT Campus Library.</recordContentSource>
    <recordCreationDate encoding="marc">230327</recordCreationDate>
    <recordChangeDate encoding="iso8601">20230327215814.0</recordChangeDate>
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