Multicultural diversity in workplace for the tourism professional /
Michael Bhobet B. Baluyot, Ma. Dina D. Jimenez.
- Intramuros, Manila : Mindshapers Co., Inc., c2022.
- viii, 128 pages : illustrations ; 23 cm
Includes bibliographical references.
Chapter 1 : Introduction to multicultural diversity and the concept of culture Chapter 2 : Concept of diversity Chapter 3 : Concept of cultural diversity Chapter 4 : Multicultural organization Chapter 5 : Cultural diversity management Chapter 6 : Cultural adaptation and cultural competence Chapter 7 : Business case for managing cultural diversity Chapter 8 : Working in a diverse environment Chapter 9 : Managing culturally diverse team Chapter 10 : Managing conflicts and cross-cultural communication Chapter 11 : Hospitality and tourism workplace diversity
In English text.
9786214063222
Diversity in the workplace. Multicultural education. Intercultural communication. Tourism. Culture.