Theory, practice and techniques in total quality management / (Record no. 70)

000 -LEADER
fixed length control field 03816nam a22002657a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20231005050932.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 201118b ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781680947830
040 ## - CATALOGING SOURCE
Original cataloging agency CvSU-CCAT Campus Library.
Language of cataloging English.
Transcribing agency CvSU-CCAT Campus Library
Description conventions rda.
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number CIR HD 62.15
Item number T47 2018
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4013
Item number T413t 2018
Edition number 20
245 ## - TITLE STATEMENT
Title Theory, practice and techniques in total quality management /
Statement of responsibility, etc. 3G E-learning LLC.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. 3G E-learning LLC,
Date of publication, distribution, etc. c2018.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 261 pages :
Other physical details color illustrations ;
Dimensions 23 cm.
490 ## - SERIES STATEMENT
Series statement Theory, practice, techniques
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical reference and index.
520 ## - SUMMARY, ETC.
Summary, etc. Quality is a perceptual, conditional and slightly particular attribute of a product or service. A business will benefit most through focusing on the significant procedures that deliver their customers with products and services. Producers may measure the conformance quality, or degree to which the product or service was made according to the required specification. Conversely, customers may focus on the quality specification of a product or service, or compared it with those that are available in the marketplace. In a modern global marketplace, quality is a key competency which companies derive competitive advantage. Attaining quality is fundamental to competition in business in driving business into new pinnacles. Total quality management (TQM) is a firm-wide management philosophy of continuously improving the quality of the products/services/processes by focusing on the customers’ needs and expectations to enhance customer satisfaction and firm performance. Many quality management philosophies, methodologies, concepts and practices were created by quality gurus to manage quality of product and service in an organization. These practices have evolved over time to create sustainable sources of competitive advantage. New challenges faced by managers are addressed to improve organization’s performance and future competition. In the total quality management form, it is a structured management system adopted at every management levels that focused on ongoing effort to provide product or service. Its integration with the business plan of the organization can exact positive influence on customer satisfaction and organizational performance. Effective knowledge management ensures that employees obtain timely reliable, consistent, accurate, and necessary data and information as they need to do their job effectively and efficiently in the firm. Only in this way, the expected benefits from TQM practices can be achieved. Process management emphasizes activities, as opposed to results, through a set of methodological and behavioral activities. It includes preventive and proactive approaches to quality management to reduce variations in the process and improve the quality of the product.<br/><br/>“Theory, Practice and Techniques in Total Quality management” deals with quality and total quality, cost of quality, linking quality management system to organizational performance, its impact on organizations and approaches of implementing TQM and the quality journey. It investigates impacts of TQM practices on various performance measures as well as the reasons and the barriers of the TQM practices of organizations. This book has been designed with the premise that no organization can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services.
546 ## - LANGUAGE NOTE
Language note In English text.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quality control.
9 (RLIN) 18
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Production management
General subdivision Quality control.
9 (RLIN) 122
710 ## - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element 3G E-learning LLC, author.
9 (RLIN) 7837
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Classification part HD 62.15 T47 2018
Call number prefix CIR
Source of classification or shelving scheme
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent location Current location Shelving location Date acquired Source of acquisition Coded location qualifier Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last checked out Copy number Price effective from Koha item type
          Book Cavite State University - CCAT Campus Cavite State University - CCAT Campus GCS 11/09/2020 Purchased from New Century Books GCS 4695.00 1 1 CIR HD 62.15 T47 2018 R0011692 02/26/2025 02/02/2025 1 11/18/2020 Book

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