000 -LEADER |
fixed length control field |
03354nam a22003137a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OSt |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20240413025657.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
240413b ||||| |||| 00| 0 eng d |
040 ## - CATALOGING SOURCE |
Language of cataloging |
English. |
Transcribing agency |
CvSU-CCAT Campus Library. |
Description conventions |
rda. |
050 ## - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
UM HF 5415.5 |
Item number |
Cu83 2016 |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Cuevas, Mheljorie S., author. |
9 (RLIN) |
10699 |
245 ## - TITLE STATEMENT |
Title |
Level of customer satisfaction on the services offered by money transfer businesses in Rosario, Cavite / |
Statement of responsibility, etc. |
Mheljorie S. Cuevas, Alvin T. Morales, and Mary Ann A. Dumagat. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Rosario, Cavite : |
Name of publisher, distributor, etc. |
Cavite State University-CCAT Campus, |
Date of publication, distribution, etc. |
2016. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
ix, 49 leaves : |
Other physical details |
illustrations ; |
Dimensions |
28 cm |
500 ## - GENERAL NOTE |
General note |
A Marketing Research (BSBM)--Cavite State University-CCAT Campus, 2016. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and appendices. |
520 ## - SUMMARY, ETC. |
Thesis Abstract |
<a href="Level of Customer Satisfaction on the Services Offered by Money Transfer Businesses in Rosario, Cavite. An Undergraduate Thesis Bachelor of Science in Business Management major in Marketing Management. Cavite State University-Rosario Rosario,Cavite April 2016: Adviser: Ms. Juvie Joy Abad.<br/><br/><br/> The marketing research entitled "Level of Customer Satisfaction Services Offered by Money Transfer businesses in Rosario, Cavite". The main objective of the study is to determine the level of customer satisfaction on other services of money transfer businesses, specifically the study aimed to; Identify the different money transfer business in Rosario, Cavite, Determine the demographic profile of the customer of money transfer businesses, Determine the level of customer satisfaction that uses money transfer and Identify other services of money transfer business in Rosario, Cavite. <br/><br/> The researchers used the descriptive research that answers the question what, where, when, who and how. The respondents were the customers of money transfer businesses in Rosario, Cavite. The survey questionnaire for the customer of money transfer was divided into 3 parts: Personal Information that consists of the name, age, sex, and occupation, second is the Screening segment which is composed set of questions about the services offered by money transfer, third is the Likert Scale in terms of their quality service, customer service and location. <br/> <br/> After conducting the interview and the survey the researchers tabulated and interpreted the data gathered. The researchers started their study from November 2015 up to January 2016 at Rosario, Cavite. Based on the data gathered, researchers found out that the most of the<br/>respondent were satisfied to the services offered because of the efficiency and effectiveness of their services. Most of the respondents believed that efficient, reliable, and convenient service were the most important to attract and gain a strong relationship<br/>with their customer.">Level of Customer Satisfaction on the Services Offered by Money Transfer Businesses in Rosario, Cavite. An Undergraduate Thesis Bachelor of Science in Business Management major in Marketing Management. Cavite State University-Rosario Rosario,Cavite April 2016: Adviser: Ms. Juvie Joy Abad.<br/><br/><br/> The marketing research entitled "Level of Customer Satisfaction Services Offered by Money Transfer businesses in Rosario, Cavite". The main objective of the study is to determine the level of customer satisfaction on other services of money transfer businesses, specifically the study aimed to; Identify the different money transfer business in Rosario, Cavite, Determine the demographic profile of the customer of money transfer businesses, Determine the level of customer satisfaction that uses money transfer and Identify other services of money transfer business in Rosario, Cavite. <br/><br/> The researchers used the descriptive research that answers the question what, where, when, who and how. The respondents were the customers of money transfer businesses in Rosario, Cavite. The survey questionnaire for the customer of money transfer was divided into 3 parts: Personal Information that consists of the name, age, sex, and occupation, second is the Screening segment which is composed set of questions about the services offered by money transfer, third is the Likert Scale in terms of their quality service, customer service and location. <br/> <br/> After conducting the interview and the survey the researchers tabulated and interpreted the data gathered. The researchers started their study from November 2015 up to January 2016 at Rosario, Cavite. Based on the data gathered, researchers found out that the most of the<br/>respondent were satisfied to the services offered because of the efficiency and effectiveness of their services. Most of the respondents believed that efficient, reliable, and convenient service were the most important to attract and gain a strong relationship<br/>with their customer.</a> |
546 ## - LANGUAGE NOTE |
Language note |
In English text. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer satisfaction. |
9 (RLIN) |
9093 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer services. |
9 (RLIN) |
951 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Banks and banking. |
9 (RLIN) |
10700 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Electronic funds transfers. |
9 (RLIN) |
10701 |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Morales, Alvin T., author. |
9 (RLIN) |
10702 |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Umagat, Mary Ann A., author. |
9 (RLIN) |
10703 |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Abad, Juvie Joy B., adviser. |
9 (RLIN) |
10457 |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Rodriguez, Elizabeth A., technical critic. |
9 (RLIN) |
10202 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Thesis/Manuscripts/Dissertations |
Classification part |
HF 5415.5 Cu83 2016 |
Call number prefix |
UM |