Factors affecting customer loyalty among e-commerce enterprises in Rosario, Cavite / (Record no. 2819)

000 -LEADER
fixed length control field 03033nam a22003017a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240316025519.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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040 ## - CATALOGING SOURCE
Language of cataloging English.
Transcribing agency CvSU-CCAT Campus Library.
Description conventions rda.
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number UM HF 5415.525
Item number F33 2022
245 ## - TITLE STATEMENT
Title Factors affecting customer loyalty among e-commerce enterprises in Rosario, Cavite /
Statement of responsibility, etc. Armie P. Agdan [and three others].
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Rosario, Cavite :
Name of publisher, distributor, etc. Cavite State University-CCAT Campus,
Date of publication, distribution, etc. 2022.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 73 leaves :
Other physical details illustrations ;
Dimensions 28 cm
500 ## - GENERAL NOTE
General note Undergraduate Thesis (BSBM)--Cavite State University-CCAT Campus, 2022.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and appendices.
520 ## - SUMMARY, ETC.
Thesis Abstract <a href="AGDAN ARMIE P,M CUYOS, SHEILA MARIE G., DELA CRUZ, VANESSA E., TAPAR JOYCEKAREN R. Factors Affecting Customer Loyalty Among E-Cpmmerce Enterprises in Rosario, Cavite. Thesis, Bachelor of Science in Business Management Major in Marketing Management. Cavite State University - Cavite College of Arts and Trades Campus, Rosario Cavite. May 2022.Adviser: Elizabeth R. Dumlao, DBA.<br/><br/>The research study was conducted from August 2021 to May 2022 in municipality of Rosario, Cavite. The objective of the study is to determine different factors affecting customers loyalty among e-commerce enterprises in Rosario, Cavite.<br/><br/>Moreover, descriptive method of research was employed to obtain fact findings of this study. The research instrument used all through the research was the constructed survey questionnaire. It was designed for the selected sample population which where the online shoppers reside in Rosario, Cavite. The instrument used consist to two parts, first , the demographic profile of the respondents the first part entails the personal details of the participants followed by the second part a checklist which present the factors and its indicator that affect customer loyalty. The researchers used 100 respondents , selected purposively in addition the data used quantitative approached.<br/>The data input gathered from this study was thoroughly tabulated by the researchers. And based on the fact findings, it was found out that product and service offer, client customer relationship, perceived usefulness and information quality affect the online shopper customer loyalty among e-commerce enterprises in Rosario, Cavite and also the findings revealed that client customer relationship was the most prevalent factor affecting customer loyalty.">AGDAN ARMIE P,M CUYOS, SHEILA MARIE G., DELA CRUZ, VANESSA E., TAPAR JOYCEKAREN R. Factors Affecting Customer Loyalty Among E-Cpmmerce Enterprises in Rosario, Cavite. Thesis, Bachelor of Science in Business Management Major in Marketing Management. Cavite State University - Cavite College of Arts and Trades Campus, Rosario Cavite. May 2022.Adviser: Elizabeth R. Dumlao, DBA.<br/><br/>The research study was conducted from August 2021 to May 2022 in municipality of Rosario, Cavite. The objective of the study is to determine different factors affecting customers loyalty among e-commerce enterprises in Rosario, Cavite.<br/><br/>Moreover, descriptive method of research was employed to obtain fact findings of this study. The research instrument used all through the research was the constructed survey questionnaire. It was designed for the selected sample population which where the online shoppers reside in Rosario, Cavite. The instrument used consist to two parts, first , the demographic profile of the respondents the first part entails the personal details of the participants followed by the second part a checklist which present the factors and its indicator that affect customer loyalty. The researchers used 100 respondents , selected purposively in addition the data used quantitative approached.<br/>The data input gathered from this study was thoroughly tabulated by the researchers. And based on the fact findings, it was found out that product and service offer, client customer relationship, perceived usefulness and information quality affect the online shopper customer loyalty among e-commerce enterprises in Rosario, Cavite and also the findings revealed that client customer relationship was the most prevalent factor affecting customer loyalty.</a>
546 ## - LANGUAGE NOTE
Language note In English text.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Electronic commerce.
9 (RLIN) 1365
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Electronic commerce -- Rosario, Cavite (Philippines).
9 (RLIN) 9540
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty.
9 (RLIN) 9094
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Cuyos, Sheila Marie G., author.
9 (RLIN) 9541
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Dela Cruz, Vanessa E., author.
9 (RLIN) 9542
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Tapar, Joycekaren R., author
9 (RLIN) 9543
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Dumlao, Elizabeth R., adviser.
9 (RLIN) 9544
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Manuel, Laarnie R., technical critic.
9 (RLIN) 9311
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Thesis/Manuscripts/Dissertations
Classification part HF 5415.525 F33 2022
Call number prefix UM
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent location Current location Shelving location Date acquired Coded location qualifier Full call number Barcode Date last seen Copy number Price effective from Koha item type
          Thesis/Manuscript/Dissertation Cavite State University - CCAT Campus Cavite State University - CCAT Campus TH 02/29/2024 UM UM HF 5415.525 F33 2022 T0005398 03/16/2024 1 03/16/2024 Thesis/Manuscripts/Dissertations

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