| 000 -LEADER |
|---|
| fixed length control field |
02972nam a22002537a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20210621004333.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
210519b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
978-1-260-09295-0 |
| 040 ## - CATALOGING SOURCE |
|---|
| Language of cataloging |
English. |
| Transcribing agency |
CvSU-CCAT Campus Library. |
| Description conventions |
rda. |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5549.12 |
| Item number |
C47 2019 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Certo, Samuel C., author. |
| 9 (RLIN) |
3381 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Supervision : |
| Remainder of title |
concepts and skill-building / |
| Statement of responsibility, etc. |
Samuel C. Certo. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Tenth edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York, NY : |
| Name of publisher, distributor, etc. |
McGraw-Hill Education, |
| Date of publication, distribution, etc. |
c2019. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxx, 544 pages : |
| Other physical details |
color illustrations ; |
| Dimensions |
28 cm |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references, glossary and index. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Part 1 - What is a supervisor? - 1 - Supervision : tradition and contemporary trends - 2 - The supervisor as a leader - Part 2 - Modern supervisor challenges - 3 - Groups, teams, and powerful meetings - 4 - Corporate social responsibility, ethics, and sustainability - 5 - Managing diversity - Part 3 - Functions of the supervisor - 6 - Reaching goals : plans and controls - 7 - Organizing and authority - 8 - Problem solving, decision making, and creativity - 9 - Ensuring high quality and productivity - Part 4 - Skills of the supervisor - 10 - Communication theory and modern media - 11 - Motivating employees - 12 - Problem employees : counseling and discipline - 13 - Managing time and stress - 14 - Managing conflict, change, and politics - Part 5 - Supervision and human resources - 15 - Selecting employees - 16 - Providing orientation and training - 17 - Appraising performance - Appendices - Glossary - Index |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Supervision continues to be more exciting and challenging that any other time in our history. Dealing with modern issues like sustainability, social responsibility and ethics, a multi-cultural workforce, social media, and alternative energy supplies provides challenging and stimulating everyday tests for modern supervisors. Competent supervisors have a central role in helping modern organizations to appropriately deal with such critical factors. As a result, competent supervisors are of utmost importance to modern organizations and to society as a whole.<br/>This book helps students learn what it takes to be a successful supervisor in today’s complex work world. The focus of this new edition continues the tradition of presenting useful tools and solutions meeting new present-day supervision challenges. In this addition, this edition furnishes students with an even richer mix of real-life examples that illustrate how modern supervisors handle contemporary problems.Carefully studying proven supervision concepts and their relationship to real-world, prical examples throughout this text will greatly enhance a student’s chances of gaining success and personal rewards as a supervisor.<br/><br/> |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
In English text. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Supervision of employees. |
| 9 (RLIN) |
3382 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Book |
| Classification part |
HF 5549.12 C47 2019 |
| Call number prefix |
CIR |
