Micro perspective of tourism and hospitality / (Record no. 1051)

MARC details
000 -LEADER
fixed length control field 02513nam a22002537a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210608015655.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210511b ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-1-98462-472-7
040 ## - CATALOGING SOURCE
Language of cataloging English.
Transcribing agency CvSU-CCAT Campus Library.
Description conventions rda.
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number G155
Item number T47 2019
110 ## - MAIN ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element 3G E-learning LLC.
9 (RLIN) 256
245 ## - TITLE STATEMENT
Title Micro perspective of tourism and hospitality /
Statement of responsibility, etc. 3G E-learning LLC.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York, NY :
Name of publisher, distributor, etc. 3G E-learning LLC,
Date of publication, distribution, etc. c2019.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 276 pages :
Other physical details illustrations (chiefly color) ;
Dimensions 26 cm.
Accompanying material +1 computer disc.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical reference and index.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note 1 - Understanding tourism 2 - Hospitality industry 3 - Human resource management for hospitality 4 - Hotel revenue and cost centers 5 - Accommodation management 6 - CRM in tourism and hospitality
520 ## - SUMMARY, ETC.
Summary, etc. Hospitality industry is a complex product-service economic activity which besides accommodation, food and beverages offers a variety of complimentary and ancillary services in order to meet modern needs, demands and desires of tourist’s consumers. Today, it is considered good business practice for tourism industries to support the micro environment through strategic perspectives. This is necessary because we cannot contemplate companies existing without their environment. Id companies do not involve themselves in such undertakings; they are in danger of isolating themselves from the shareholder. Contemporary needs, demands and desires of tourist’s have led to the emergence of new trends in hospitality offering design. As micro perspectives, theories of quality management, business/organizational excellence, strategic human resource management will be introduced in this book, including the main concepts, principles, methods and techniques that can be applied in relation to organizational strategic change and improvement.<br/><br/>This book is systematically divided into Six Chapters. The book aims to provide students with a more in-depth knowledge of various strategic management theories and their applications in general as well as within organizations in tourism and hospitality sector.<br/><br/>The book comes with a companion DVD for rich learning, which includes:<br/><br/> E-Book, E-lecture, Video lecture and Database of Interactive assessment for each chapter.<br/>
546 ## - LANGUAGE NOTE
Language note In English text.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Tourism.
9 (RLIN) 9
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitality industry.
9 (RLIN) 10
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Book
Classification part G 155 T47 2019
Call number prefix CIR
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Coded location qualifier Cost, normal purchase price Full call number Barcode Date last seen Copy number Koha item type
    Library of Congress Classification     Book Cavite State University - CCAT Campus Cavite State University - CCAT Campus GCS 02/08/2021 Purchased GCS 4800.00 CIR G155 T47 2019 R0012274 10/15/2025 1 copy Book