Castillo, Sheamer B., author.
An evaluation of satisfaction level in online ticketing in selected malls in Metro, Manila / Sheamer B. Castillo, Ella Dee R. Gonzales, and Rizza Joy S. Sabado. - Rosario, Cavite : Cavite State University-CCAT Campus, 2019. - x, 55 leaves : illustrations ; 28 cm
A Marketing Research (BSBM) Major in Marketing Management -- Cavite State University-CCAT Campus, 2019.
Includes bibliographical references an appendices.
CASTILLO SHEAMER B,GONZALES ELLA DEE R,SABADO RIZZA JOY S. An Evaluation of Satisfaction Level in Online Ticketing in Selected Malls in Metro, Manila. An Undergraduate Thesis Bachelor of Science in Business Management major in Marketing.Cavite State University-Rosario,Rosario,Cavite April 2019: Adviser: Ms. Juvie Abad. Technical critic: Mrs. Laarnie R. Manuel, MBA.
The marketing research entitled “An Evaluation Satisfaction Level of Online Ticketing in Selected Malls in Metro, Manila”. The main objective of the study is the Assess of satisfaction level of customer in Online Ticketing, precisely aimed the study is to; determine the demographic and socio- economic profile of every respondents, determine the platforms used in online buying tickets, identify the most tickets bought, determine the problems encountered of the customer during online booking in selected malls in Metro Manila.
The researchers do the screening in every customer who avail ticket in online and in the ticket booth. The study used the descriptive research that answer the question what and rate the different aspects in online ticketing 5 is the highly Satisfied,4 is the Moderately Satisfied, 3 Satisfied, 2 Slightly Unsatisfied and 1 the Totally Dissatisfied that reflect to the satisfaction level of the customers.
Afterward, the researcher tabulated and interpret the data gathered by the survey. The researcher figure out that the customers most satisfied to the conveniences and quickly process of the system services. Nevertheless, the respondents still engaged to visit in physical selling ticket booth.
In English text.
Customer satisfaction.
Purchasing online.
Service quality.
Airlines -- Reservation systems.
Travel agents.
Airlines -- Reservation systems -- Philippines.
Tourisms.
UM G 155. A1 / C37 2019
An evaluation of satisfaction level in online ticketing in selected malls in Metro, Manila / Sheamer B. Castillo, Ella Dee R. Gonzales, and Rizza Joy S. Sabado. - Rosario, Cavite : Cavite State University-CCAT Campus, 2019. - x, 55 leaves : illustrations ; 28 cm
A Marketing Research (BSBM) Major in Marketing Management -- Cavite State University-CCAT Campus, 2019.
Includes bibliographical references an appendices.
CASTILLO SHEAMER B,GONZALES ELLA DEE R,SABADO RIZZA JOY S. An Evaluation of Satisfaction Level in Online Ticketing in Selected Malls in Metro, Manila. An Undergraduate Thesis Bachelor of Science in Business Management major in Marketing.Cavite State University-Rosario,Rosario,Cavite April 2019: Adviser: Ms. Juvie Abad. Technical critic: Mrs. Laarnie R. Manuel, MBA.
The marketing research entitled “An Evaluation Satisfaction Level of Online Ticketing in Selected Malls in Metro, Manila”. The main objective of the study is the Assess of satisfaction level of customer in Online Ticketing, precisely aimed the study is to; determine the demographic and socio- economic profile of every respondents, determine the platforms used in online buying tickets, identify the most tickets bought, determine the problems encountered of the customer during online booking in selected malls in Metro Manila.
The researchers do the screening in every customer who avail ticket in online and in the ticket booth. The study used the descriptive research that answer the question what and rate the different aspects in online ticketing 5 is the highly Satisfied,4 is the Moderately Satisfied, 3 Satisfied, 2 Slightly Unsatisfied and 1 the Totally Dissatisfied that reflect to the satisfaction level of the customers.
Afterward, the researcher tabulated and interpret the data gathered by the survey. The researcher figure out that the customers most satisfied to the conveniences and quickly process of the system services. Nevertheless, the respondents still engaged to visit in physical selling ticket booth.
In English text.
Customer satisfaction.
Purchasing online.
Service quality.
Airlines -- Reservation systems.
Travel agents.
Airlines -- Reservation systems -- Philippines.
Tourisms.
UM G 155. A1 / C37 2019