Baluyot, Michael Bhobet B., author.

Multicultural diversity in workplace for the tourism professional / Michael Bhobet B. Baluyot, Ma. Dina D. Jimenez. - Intramuros, Manila : Mindshapers Co., Inc., c2022. - viii, 128 pages : illustrations ; 23 cm

Includes bibliographical references.

Chapter 1 : Introduction to multicultural diversity and the concept of culture
Chapter 2 : Concept of diversity
Chapter 3 : Concept of cultural diversity
Chapter 4 : Multicultural organization
Chapter 5 : Cultural diversity management
Chapter 6 : Cultural adaptation and cultural competence
Chapter 7 : Business case for managing cultural diversity
Chapter 8 : Working in a diverse environment
Chapter 9 : Managing culturally diverse team
Chapter 10 : Managing conflicts and cross-cultural communication
Chapter 11 : Hospitality and tourism workplace diversity


In English text.

9786214063222


Diversity in the workplace.
Multicultural education.
Intercultural communication.
Tourism.
Culture.

F G 155.A1 / B35 2022

Powered by Koha